FREQUENTLY ASKED QUESTIONS

What can I expect at a PS UNDERGROUND event?

Expect the unexpected!  Depending on the event you choose, it may be a casual family-style dinner, an elegant gala, a fun-filled brunch, or a wild and crazy avant-garde culinary adventure.  Join us at the table and let the experience unfold before your eyes! Each PS UNDERGROUND experience is a feast for all five senses.  Please read the description of the event you choose; we will list any theme or suggested attire there. 

HOW LONG DO YOUR EVENTS TYPICALY LAST?

Our brunch events typically last between 2 and 2.5 hours, and our dinner events last between 2.5 and 3 hours.

Will I be able to see the menu before I arrive at the event?

We consider each of our events a secret culinary adventure.  The menu will be revealed course by course as guests enjoy the experience, adding to the mystique.  Our chefs love the freedom to be spontaneous!  What they find at the local Farmer’s Market in the morning may be on the menu that same evening.

Can you accommodate my dietary restrictions / food allergies?

Our events are geared towards the adventurous diner.  With advanced notice, we are happy to accommodate dietary restrictions such as Vegetarian, Pescatarian, Vegan, and Celiac restrictions.  Due to the nature of our events, the secrecy of the menu, and our method of service, we may not be able to accommodate some dietary restrictions.  Please list your restrictions on the order form when purchasing your seats online.  If you have unique or unusual dietary restrictions we encourage you to contact us by email or phone prior to purchasing your seats.

Can you accommodate children at your events?

Generally, due to the length of our events, the style of service, the unique communal table seating, and our shows’ content, the PS UNDERGROUND experience is intended for adults 21 years of age or older.  However, if you book the entire venue for a private event, all ages are welcomed.

Is there alcohol at PS UNDERGROUND events?

Unless noted on the event description, free-flowing beer, wine, and cocktails from our full bar are included in the ticket price.  Our bartenders pride themselves on creating specialty cocktails that perfectly fit the theme for each event.  On the rare occasion alcoholic beverages are not included in a particular event, it will be clearly listed in the event description.  Non-alcoholic beverages are always included in the ticket price.

Is a gratuity included in the ticket price?

Gratuity is NOT included in the ticket price.  An appropriate cash gratuity left on the table upon the culmination of the event commensurate with the ticket price will be greatly appreciated.

When and how can I purchase seats?

We encourage you to become a member of PS UNDERGROUND to receive advance notification of our new events!  If you are not a member, you may purchase tickets as soon as they are posted on our website.  Go to the homepage of our website and choose the event you wish to attend, then click on the link to purchase tickets.  You will be directed to our Eventbrite page for seat purchase.  All seats must be purchased in advance; walk-ins are not allowed at our events. BECOME A MEMBER and be informed when seats are available.

Where are your events located?

Most of our events are held at our "Dining Adventure Space" at 1700 S Camino Real, in beautiful Palm Springs, CA.  If we are holding one of our exclusive PS UNDERGROUND “wandering events” in a secret location, we reveal the location just after midnight on the day of the event. 

What if I have tickets but I can’t attend the event?

All our tickets are non-refundable.  You are welcome to transfer your tickets to someone else (transferring funds for the tickets is your responsibility).  Please contact us at least 24 hours prior to the event with the new guest’s information.   

IS There a wait list for sold out events?

Once an event is sold out, it is unlikely that tickets will become available. On the rare occasion that last-minute seats become available, please feel free to check our website on the day of our event, or give us a call at 760-636-8442.

What should I wear to a PS UNDERGROUND event?

Some of our events have suggested themed attire that will be clearly listed in the description of the event.  When there is no themed attire listed, we still encourage you to dress more dazzlingly than usual!  Bangles, boas, bowlers, bow ties, suspenders, sequins, or anything that sparkles is always encouraged and appropriate.

Does PS UNDERGROUND host private events?

We LOVE private events!  We happily host private corporate gatherings, weddings, rehearsal dinners, bachelorette parties, birthdays, retirement celebrations, anniversaries, reunions, baby showers, and so much more!  Email us at events@psunderground.com, or call us at 760-636-8442 to discuss your custom-created private event!